This month’s post is a little different. Here at Advantage we try to keep customer service as our top priority. It doesn’t always pan out as we plan, but it is always lovely when our customers notice the extra effort we try to put in.
The other day, this email arrived:
I visited your company with one of the older ladies that I help yesterday; Friday 12 July. It was about 4.00pm and she had a cord-operated blind that would roll down but refused to roll up. Our expectation was that she would be without the blind for about a week and that it might be costly.
Your staff, the receptionist, another more senior female staff member and a very knowledgeable male who joined in were fabulous. They shared a great sense of humour with a thoroughly professional understanding of the problem and how to fix it.
They quickly ascertained that the blind was not one yours, but none-the-less set to work identifying the fault and installing the part that would remedy the problem. We were amazed that within 15 minutes they had completed the task and fixed the blind.
Not only that but they gave me sufficient instruction in how to fit the blind at Judy’s home.
The whole experience was absolutely delightful and to Judy’s amazement it was also inexpensive. It made me very proud to have recommended you and your company. You have some very lovely and committed staff.
Just like my electric blinds they work beautifully.
Mike Bundaberg 4670
Thank you so much for your kind words Mike. It really made the day of everyone in the office!
Earlier this month the Super Expo was held at the Gold Coast Convention Centre. Held every three years, the expo brings together blind and awning industry to showcase the latest innovations and products.
Some of the Advantage Team were able to head to the Gold Coast to check it out.
Highlights included the Veri Shade display, seeing the new Louvolite range of internal blind fabrics, and the folding arm awning with lighting strips. What a great way to light up a patio area!
Here are some of the photos we took while there.
Keep your eyes peeled for the launch of the new Louvolite fabric range. As soon as we get our sample books we will launch the range. Some of the fabrics are simply stunning!
Our Bundaberg Branch is having a Vertical Blind Sale!
Limited Time Only
This sale will be available only while fabrics stocks last.
This amazing price of $60 per lineal metre applies to 4 great colours with light filtering and blockout option available. So if your window is one metre wide, your vertical drape will cost only $60 including installation and GST.
So hurry and arrange a free measure and quote by calling our Bundaberg Office on 4153 3322 today!
Concertina Doors are a useful product for zoning off areas of your home, from blocking the view of the laundry or the kids messy playroom, to keeping the air conditioning from escaping into the hall.
FLEXIBILITY WITH SPACE Concertina Folding Doors combine elegant good looks with exceptional space saving benefits.
QUALITY CRAFTSMANSHIP Concertina Doors are made to a high standard with each door individually made to your specifications. The vinyl material is backed with a cloth mesh fabric giving the door greater strength and flexibility. A unique double track system makes the door smooth and quiet in use, and all doors come complete with matching pelmets and hold-back straps.
MADE FOR YOU Concertina Doors can be made for doorways up to a height of 3m high and almost any width. We can make your door as a single door, a bi-parting pair or even as a double end-post door, opening at both ends.
SPACE AND ENERGY SAVING Concertina Doors are ideal for creating space and making the best use of available areas. Save on your energy bills too by closing off little used areas to conserve heating or cooling.
EXTENSIVE COLOUR RANGE Concertina Doors come in a range of attractive and versatile neutrals, to best match your interior design.
Currently, Concertina Doors are only available from our Bundaberg Branch. If you live outside the Bundaberg area, please contact our office on 07 4153 3322 and we will help you find an alternate supplier.
Our Featured Product this month is the Alu-Gard system for doors, windows and enclosures, an all aluminium security screening solution for Australian conditions.
Alu-Gard is a perforated aluminium sheet retained in an extruded aluminium frame.
Alu-Gard utilises a strong (1.6mm thickness) aluminium sheet that is perforated and powder coated to exacting standards. The sheet is retained in a frame with our riveted aluminium wedge retention system. The resulting screen is strong, extremely resistant to corrosion and provides clarity of vision.
Alu-Gard: Secure while keeping your view.
Special features of Alu-Gard Doors and Grilles include:
1.6mm thick aluminium sheet
Resistant to corrosion while retaining clarity of view
Passes the Australian Standards AS5041-2003 for knife sheer, dynamic impact and jemmy
Black mesh and a range of frame colours
Call us today to arrange a free measure and quote to see just how Alu-Gard can improve your home.
Updating the website was a great time to look back and think about everything that has lead to us being here today. We started small. Half a factory in size.
There have been ups and downs, hellos and goodbyes.
However with the support of family, friends and lovely customers, we have grown and expanded. Five factories, five towns, and one flood later, we find ourselves at today and looking forward to the future.
Our first featured product is the wand controlled, Aero roller blind.
Ever since roller blinds became controlled by a chain instead of the traditional and cumbersome spring loaded system, there have been concerns over child safety and the sometimes tragic consequences.
One solution is the Wand Aero.
This patented system resets the standard in child safe shades with user-friendly controls and slim line aesthetics, eliminating the need for free-hanging cords or chains.
The easy to use wand allows a continuous, seamless one-handed operation, providing an improved level of comfort when gripping the wand, particularly for impaired users. Unobtrusive and stylish, the wand provides an ideal operation for longer roller shades, controlling a broad range of shade sizes.
The dual operation further improves the user experience, allowing users to conveniently control the shade using either the wand or weight bar. The technologically advanced Auto-rise feature ensures smooth and controlled self-rising with only a light pull of the weight bar or wand, stopping at the ideal top position.
Long pull to lower,
Quick pull to raise
Special features of the Wand Control Aero Roller Blind include:
• Minimal light gaps
• Color matched bracket covers provide a neat overall finish
• Alternative cassette upgrade
• Clean installation without chain or tensioner
• Can be over rolled or under rolled
• Cassette available on under rolled version
FUNCTIONAL BENEFITS • Premium child safety with easy to operate wand control • Alternative weight bar override control • Auto-rise functionality with manual lowering • Top limit setting for an easy user experience • Can be installed onto wall, ceiling & inside fix applications • Patent protected • Decelerator for smooth controlled movement • Compatible with Link System